TeleDoorBell MDU4-LX doesn't hangup for 15 seconds

Home Forum TeleDoorBell TeleDoorBell MDU4-LX doesn't hangup for 15 seconds

This topic contains 3 replies, has 2 voices, and was last updated by  Steven Iamundi 1 year, 2 months ago.

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  • #891

    Anonymous

    Call is connected properly, door is opened and operator hangs-up the phone.
    Door unit sounds busy signal for next 15 seconds, then terminates the call (15 sec)
    Yanek

    #892

    Steven Iamundi
    Keymaster

    Yanek does this happen across all ports? If so it seems the hook switch has delayed time before sending hang up signal. You can try another type of phone.

    #893

    Anonymous

    Thanks Steven,
    We tried to dial 4 different numbers. It worked fine with 2 independent numbers.
    It did not work for two numbers on our IP phone system (one number is a member of the hunt group, and one just regular phone). We see the calls terminated at the trunk, but it is still active on the panel.(?)
    Yanek

    #896

    Steven Iamundi
    Keymaster

    Yanek check your ip phone system’s disconnect settings. It seems it is not sending it to our controller. What ip phone system is it? Is the output from our controller going into FXO ports on the phone system?

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